Agent Teams

Turn a Business Goal into a Team of AI Agents Working Toward It

Create or hire specialized agents, organize them around one goal, and use a team management agent to coordinate work, assign tasks, and track outcomes within the permissions you define.

Start with the Outcome You Want

Begin with the business outcome, then create or hire the right agents, define their roles and permissions, and connect them to your company applications.

Increasing qualified leadsReducing customer response timeFollowing up on at-risk accountsPreparing weekly operational reportsTracking delayed projectsSpeeding up initial candidate screening

How an Agent Team Works

Teams You Can Run Inside WKIL

Sales Team

Create and follow up on qualified sales opportunities

  • Team Management Agent
  • Market Research Agent
  • Lead Qualification Agent
  • Outreach Agent
  • Qualify new leads
  • Schedule sales meetings
  • Follow up on cold leads
Customer Support Team

Resolve more requests and escalate the right cases

  • Team Management Agent
  • First Response Agent
  • Knowledge Agent
  • Ticket Classification Agent
  • First response to inquiries
  • Ticket classification
  • Complex-case escalation
Human Resources Team

Support initial candidate screening and interview coordination

  • Team Management Agent
  • Candidate Screening Agent
  • Candidate Communication Agent
  • Interview Scheduling Agent
  • Initial CV screening
  • Applicant communication
  • Interview scheduling
Marketing and Growth Team

Coordinate research, content, campaigns, and performance insights

  • Team Management Agent
  • Market Research Agent
  • Content Agent
  • Campaign Agent
  • Content draft preparation
  • Ad campaign management
  • SEO improvements
Operations Team

Coordinate recurring work, exceptions, approvals, and reporting

  • Team Management Agent
  • Workflow Agent
  • Monitoring Agent
  • Quality Agent
  • Run recurring workflows
  • Monitor and flag exceptions
  • Review completed work quality
Team Management Agent

Coordinates Work, Assigns Tasks, and Tracks Team Progress

It understands your goal, turns it into actionable steps, assigns tasks to the right agents, and tracks what's done, what's blocked, and what needs your approval.

  • Turning the goal into clear execution paths
  • Setting priorities
  • Assigning tasks to the right agents
  • Tracking progress and dependencies
  • Detecting blockers or conflicts
  • Bringing results into one view
  • Requesting approval when needed
  • Suggesting the next step

Turn the Goal into Clear Execution Paths

The team organizes work into clear execution paths, each with a target outcome, an owner, a status, and a completion condition.

ProposedAwaiting approvalIn progressBlockedCompletedNeeds a decision

Each Agent Owns a Clear Role in the Team

Each agent works within a defined scope of tasks, tools, and permissions, and shares information with the other agents in the team to execute the goal.

Market Research Agent
Outreach Agent
Follow-up Agent
Content Agent
Analytics Agent
Operations Agent
Quality Agent
Reporting Agent

The Team Tracks What's Happening and Suggests the Next Step

Agents can monitor events, tasks, and deadlines, then suggest or execute the next action within the limits you define.

  • A lead hasn't replied in several days
  • An account's usage has dropped
  • A project has passed an important deadline
  • A periodic report is due
  • A support request hasn't been updated
  • A task needs approval

Improve Execution Based on Actual Results

The team compares results against the goal and shows what worked, what didn't, and what can improve. You decide what can adjust automatically and what needs your review.

PlanExecuteMeasureCompare to goalImprove next stepRe-execute

You Define What Each Agent Can Do

Define the applications, data, and actions available to each agent, and what needs human approval before it runs.

Suggest only

The agent proposes the action without executing it.

Execute after approval

The agent waits for your approval before acting.

Execute within clear limits

The agent only performs pre-defined allowed actions.

Escalate important cases

The agent routes sensitive cases to you for review.

Follow What's Happening in Your Team from One Place

Goal

Book 30 qualified meetings this month

18 of 30

In progress

Outreach Agent is preparing the next batch

Needs your approval

Approve a new list of companies

What changed

Reply rate went up

Next step

Test a different message for one segment

An illustrative example of the kind of visibility available inside the platform.

The Team Works Across Your Applications and Knowledge

Connect agents to email, CRM, calendar, files, projects, support, and analytics, and add your company knowledge and policies so every agent works with the right context.

SlackSlackWhatsAppWhatsAppNotionNotionHubSpotHubSpotSalesforceSalesforceGoogle CalendarGoogle CalendarZendeskZendeskGoogle AdsGoogle Ads
FAQ

Quick answers

Do I need to start with a full team?

No. Start with a single agent, then expand into a team when you need to.

Can I create my own agents instead of using a ready-made team?

Yes. You can create custom agents, hire ready-made agents from the marketplace, or combine both.

What does the Team Management Agent do?

It coordinates tasks, priorities, and progress, and requests your approval when needed.

Does the team execute actions automatically?

Only within the permissions and approval rules you define.

Can I change agent roles?

Yes, based on current platform capabilities.

How do I monitor the team's work?

Through the available activity, execution, usage, and reporting views.

Start with a Goal and Build Your Agent Team Around It

Create or hire the right agents, organize them into a team, connect your applications, define permissions, and track execution and outcomes inside WKIL.