How WKIL — owned and operated by UNITED INTEGRATED SOLUTIONS, a Wyoming limited liability company in the United States — handles personal data across wkil.ai and app.wkil.ai.
WKIL is owned and operated by UNITED INTEGRATED SOLUTIONS, a limited liability company formed in the State of Wyoming, United States. In this policy, "WKIL", "we", "us" and "our" refer to UNITED INTEGRATED SOLUTIONS operating the WKIL brand and platform. WKIL is not a separately incorporated company, and we have no establishment in the European Union, Saudi Arabia or Türkiye. For any privacy question, contact [email protected].
Where an organisation uses WKIL as a customer, that organisation decides how the platform is used with its own data. In those cases the organisation is the controller and WKIL acts as its processor; this policy explains our own processing, and the organisation's privacy notice governs its use of the platform.
This policy applies to:
Website (wkil.ai):
Where the GDPR applies, we rely on performance of a contract (accounts, subscriptions, providing the service), legitimate interests (security, product improvement, responding to business enquiries, business-to-business outreach where permitted), consent where it is required, and legal obligation (financial and compliance records).
Storage and processing are different. Persistent data is stored on European-region managed services: application runtime in Belgium; database, knowledge chunks, embeddings, conversations and run data in Ireland; files in the provider's Eastern-Europe region; cache and queues in Ireland; application logs in an EU logging project; AI traces in the provider's EU region; and backups in Ireland. Processing nonetheless takes place outside those regions for AI inference and embeddings, connector execution, global content delivery, product analytics, payment processing and transactional email. Because UNITED INTEGRATED SOLUTIONS is a United States company, our personnel may access data for support and operations. Where transfers are subject to the GDPR, the Saudi PDPL or the KVKK, we apply the safeguards required by the applicable law, including standard contractual clauses where they apply. Saudi in-country data residency is a target enterprise capability under engineering work; it is not a current production offering.
We also disclose information where required by law, to protect our rights or the safety of users, or in connection with a corporate transaction. Enterprise customers can request our current subprocessor list, with roles and regions, through their account contact. We do not sell personal data.
We use service providers acting on our behalf, in these categories:
Automated retention purges are not yet in place across every store, so we do not claim zero retention anywhere.
We use cookies and similar technologies that are strictly necessary for the site to work, and analytics technologies — currently Google Analytics 4 and Microsoft Clarity — that help us measure and improve the site. Under our current configuration these analytics technologies load automatically when you visit the public website; they are not consent-gated today. You can block or delete cookies through your browser settings. Details of each cookie, its purpose and its duration are maintained in our cookie inventory and reflected in our cookie notice, and we will update this section if the configuration changes.
Contact [email protected]. We verify requests before acting on them. Export and deletion requests are handled by our team manually today; self-service tooling is not yet available. We respond within the period required by applicable law. Where the data relates to a customer's use of the platform, that customer is the controller and we will refer you to them or assist them in responding.
Depending on where you are, you may have rights to:
We apply technical and organisational measures including transport encryption, managed encryption at rest, database-level tenant isolation, role-based access control, managed secret storage, separated environments, restricted production access under confidentiality obligations, and logging. We do not currently hold, and do not claim, any security certification or third-party audit report. Enterprise customers can request a detailed description of these measures through the Enterprise document request on our Trust Center.
If you submit an Enterprise document or due-diligence request, we record the details you provide (name, business email, company, role, country, company size, the materials you requested, your question and any timeline) so that our team can review the request, respond, and record which documents and versions were shared with you. This information is used only for that purpose and for managing the resulting commercial relationship, and is accessible internally to the WKIL team. Documents are never released automatically; each request is reviewed individually.
The Services are intended for business use and are not directed at children. We do not knowingly collect personal data from children; if we learn that we have, we will delete it.
We will update this policy as our services change and will indicate the date of the latest version at the top of this page. For any question about this policy or your data, contact UNITED INTEGRATED SOLUTIONS at [email protected].
