AI Ecommerce Agents
Store conversations repeat heavily: stock, order status, return policy, why a shipment is late. Each of those already has an answer inside your system.
WKIL's ecommerce agents read your store data and answer instantly around the clock, handing anything touching money or exceptions to a human.
Background reading: what an AI agent is and the full agent marketplace.
How the roles differ
| Agent | Role |
|---|---|
| Ecommerce Agent | Full store front line: products, orders, returns |
| Order Tracking Agent | Live order and shipment status |
| Returns & Refunds Agent | Runs returns and refunds under your policy |
| Shipping & Delivery Agent | Tracks carriers and stalled shipments |
| Product Sales Agent | Sells from the catalog through to checkout |
Common use cases
- Answering stock and size questions instantly from store data
- Giving order status without routing to an agent
- Handling return requests under a written policy
- Following up abandoned carts on WhatsApp
Agents in this family (5)
AI Ecommerce Agent
Runs store conversations from product question to post-delivery
Agent detailsOrder Tracking Agent
Answers customers instantly about order and shipment status, 24/7
Agent detailsReturns & Refunds Agent
Handles returns, exchanges, and refunds smoothly, per your policy
Agent detailsAI Shipping & Delivery Agent
Tracks shipments and answers delivery inquiries
Agent detailsProduct Sales Agent
Showcases products and closes the sale in one chat
Agent detailsSystems these agents connect to
Can't find the right role? see how to build a custom agent.
Ready to build your first AI Agent?
Start building an agent on the platform, or browse the ready-made Agent Marketplace.