Collaboration & Communication
Connect Gong to Your AI Agents
Enable your Wkil agents to retrieve call recordings, transcripts, and coaching scorecards through a Gong integration.
Authentication: OAuth 2.0
What you can do
- Retrieve call recordings and transcripts
- Search calls and review coaching scorecards
Available capabilities may vary by authentication and workspace configuration.
Actions supported by the connector
Get Call By ID
Retrieve details for a specific recorded call.
Get Call Transcript
Retrieve the transcript of a recorded call.
Retrieve filtered call details
Search recorded calls using filter criteria.
List Scorecards
List available coaching scorecards.
Get User By ID
Retrieve details for a specific Gong user.
Practical agent use cases
- An agent pulls a call transcript to summarize key objections raised by a prospect.
- An agent searches recent calls mentioning a competitor to flag for the sales team.
How it works with Wkil
- 1Choose the integrationAdd Gong to your agent from inside the Wkil platform.
- 2Grant the permissions it needsDefine precisely what the agent can access and perform.
- 3Test, then run itTest actions before they go live, with human approval where needed.
Permissions always stay in your control — you can scope access and require human approval before any sensitive action.
Related integrations
FAQ
Does this connect through my own Gong account?
Yes — authentication uses Gong's standard OAuth flow.