Handle Reservations and Orders Across Your Digital Channels

Use agents to coordinate reservations, respond to inquiries, follow up on orders, and collect customer feedback.

Common challenges

What's costing you daily?

Lost calls at peak hours
Errors in manual orders
No follow-up after the visit
Hard to measure customer satisfaction

What agents can support

Operations you can configure and run

Automatic bookings

Instant table confirmation based on availability, with a reminder before the slot and easy cancellation.

Special occasion handling
Organized waitlist
Booking record updated in the restaurant system

Foodics

Orders and delivery

Take the order and confirm payment, keeping the customer updated on order status.

Interactive menu
Secure payment links
Order status updates

Stripe

Customer win-back campaigns

A coupon for every customer who hasn't visited in 30 days, or a special invite on their birthday.

Customer segmentation
Test different messages
Automatic ROI report

Example workflows

Example Workflow in WKIL

Workflow 1 — Full table booking

Trigger

Customer writes: I want to book

Outcome

More tables booked directly via WhatsApp.

Steps

1Capture date, party size, and time from the customer's message
2Check table availability in the system
3Confirm the booking with the customer
4Send a reminder 2 hours before the slot

Foodics

Workflow 2 — 30-day win-back campaign

Trigger

Daily

Outcome

Some lapsed customers return to order again.

Steps

1Review customers who haven't visited in 30 days
2Prepare a personal message for each one
3Send a 15% coupon
4Track coupon redemption

Foodics

Connected applications

Applications agents work across

Foodics

Stripe

Permissions & human oversight

Agents work, your team stays in control

Separate permissions for each agent

Application access controls

Human approval before sensitive actions

Execution history and audit visibility

Escalation to team members when needed

Performance, usage, and cost monitoring

Performance tracking

Metrics You Can Monitor

More bookings captured via WhatsApp

Winning back some lapsed customers

Fewer unanswered calls and messages

Results vary based on the task, data quality, integrations, and usage scale.

How to start

Start with WKIL in Five Steps

Define the workflow

Choose the task or outcome you want to run inside your business.

Create or hire agents

Create custom agents or start with ready-made agents from the marketplace.

Add company knowledge

Connect the files, policies, and data sources your agents need.

Connect applications and set permissions

Choose the applications, the allowed actions, and the required approvals.

Test, then run

Review the results first, then expand usage gradually.

FAQ

Quick answers

Does it support Foodics?

Yes — direct integration for bookings and orders.

Start Running AI Agents Across Your Business Operations

Create a new agent or hire a ready-made one, connect it to your applications, and define its permissions inside WKIL.