Happy guests before, during, and after the stay

Hotels handle multilingual guests and instant requests. We build an assistant for multilingual concierge, bookings, in-room orders, and post-stay reviews.

Common challenges

What's costing you daily?

  • Multilingual load on front desk
  • Slow room service orders
  • Weak ancillary upsell
  • Hard to collect positive reviews
Solutions we build

Production-ready systems

Multilingual digital concierge

Instant any-language replies, restaurant/activity recs, taxi/airport booking.

  • 30+ languages
  • PMS integration
  • Smooth handoff
OpenAI
WhatsApp
Opera PMS
Smart upsell

Suggest spa, breakfast, late checkout at the right moment per guest.

  • Guest segmentation
  • Message testing
  • Revenue report
n8n
OpenAI
Post-stay reviews

Short satisfaction form, route happy guests to Booking/TripAdvisor.

  • Early complaint detection
  • Manager alert
  • Loyalty & return
WhatsApp
Booking API
OpenAI
Ready n8n workflows

Real automation, step-by-step

Each flow runs on n8n connecting your existing stack. Delivered editable inside your account.

Workflow 124/7 concierge
n8n
Trigger

Guest message

Outcome

−45% front-desk load.

Steps
  1. 1Detect language
  2. 2Pull booking from PMS
  3. 3Reply + suggest services
  4. 4Create order in system
WhatsApp
OpenAI
Opera PMS
Slack
Workflow 2Pre-arrival upsell
n8n
Trigger

48h before arrival

Outcome

+22% ancillary revenue/guest.

Steps
  1. 1Fetch guest data
  2. 2AI generates personal offer
  3. 3Send via WhatsApp + email
  4. 4Track conversion
Schedule
Opera
OpenAI
WhatsApp
Supported integrations

Connects to your stack

Opera PMS
Mews
Cloudbeds
Booking.com
WhatsApp
Twilio
Expected results

Numbers we see after 60–90 days

30+
Languages
+22%
Upsell
−45%
Front-desk load
Rollout timeline

From idea to production in weeks

Discovery
1
2–3 days
A short workshop to understand processes, channels, current systems, and automation priorities.
Design & Build
2
5–10 days
We build the assistant, connect CRM/channels, and ship n8n workflows with full QA.
Launch & Tune
3
2 weeks
Gradual rollout, conversation monitoring, weekly tuning of responses and KPIs.
AI solutions for this sector

Ready bundles tailored for happy guests before, during, and after the stay

Pick the closest bundle to your need, and we start customizing within 48 hours.

AI Customer Support

Instant conversations on WhatsApp, web, Instagram with smart human handoff.

  • Omnichannel 24/7
  • Intent & sentiment detection
  • Smart team handoff
Request support bundle
AI Marketing Systems

Daily content generation, automated campaigns, and real-time performance analytics.

  • Per-channel content
  • Auto Email/WhatsApp campaigns
  • Live ROI dashboard
Request marketing bundle
AI Sales Assistant

Qualify leads, recommend the right offer, and follow up on quotes automatically.

  • Auto lead qualification
  • Product/unit recommendation
  • Follow-up to close
Request sales bundle
AI Operations Automation

Automate repetitive tasks across CRM, accounting, inventory via n8n workflows.

  • Connect existing systems
  • Instant alerts
  • Daily auto reports
Request operations bundle
AI Analytics & Insights

Smart dashboards turning your data into actionable recommendations daily.

  • Live dashboards
  • Daily recommendations
  • Forecasting
Request analytics bundle
Custom AI for your sector

Didn't find a fit? We craft a custom solution around your goals and stack.

  • Free discovery session
  • On-demand design
  • Phased rollout
Request custom solution
FAQ

Quick answers

Opera PMS integration?

Yes — direct integration for bookings and folios.

Ready to start?

Book a 30-min call. You'll leave with an initial plan and an estimate for your sector.