Workflow Automation
Connect WATI to Your AI Agents
Let your Wkil agents manage WhatsApp contacts, send session messages, and update chat status through WATI.
Authentication: API key
What you can do
- Manage WhatsApp contacts and send session messages
- Update chat status and contact attributes
Available capabilities may vary by authentication and workspace configuration.
Actions supported by the connector
Add Contact
Add a new contact in WATI.
Send Session Message
Send a session message to a WhatsApp number.
Update Contact Attributes
Update the attributes of an existing contact.
Wati update chat status
Update the status of a chat conversation in the team inbox.
Get Teams
Retrieve the list of teams configured in WATI.
Practical agent use cases
- An agent sends a session reply on WhatsApp and updates the chat status once resolved.
How it works with Wkil
- 1Choose the integrationAdd Wati to your agent from inside the Wkil platform.
- 2Grant the permissions it needsDefine precisely what the agent can access and perform.
- 3Test, then run itTest actions before they go live, with human approval where needed.
Permissions always stay in your control — you can scope access and require human approval before any sensitive action.
FAQ
Does this use my own WATI account?
Yes — the connection authenticates with an API key scoped to your own account.