Collaboration & Communication
Connect Superchat to Your AI Agents
Let your Wkil agents manage contacts, conversations, and message templates through Superchat.
Authentication: API key
What you can do
- Manage contacts and conversations
- Use message templates
- Organize contacts with labels and attributes
Available capabilities may vary by authentication and workspace configuration.
Actions supported by the connector
Create Contact
Create a new contact with a phone number or email handle.
List Conversations
Retrieve a paginated list of all conversations.
Get Contact
Retrieve a specific contact's details.
List Templates
List all message templates.
Update Contact
Update information for an existing contact.
Practical agent use cases
- An agent creates a new contact record the first time a customer messages in.
- An agent looks up a customer's conversation history before replying.
How it works with Wkil
- 1Choose the integrationAdd Superchat to your agent from inside the Wkil platform.
- 2Grant the permissions it needsDefine precisely what the agent can access and perform.
- 3Test, then run itTest actions before they go live, with human approval where needed.
Permissions always stay in your control — you can scope access and require human approval before any sensitive action.
Related integrations
FAQ
Does this use my own Superchat workspace?
Yes — access is scoped to your own Superchat workspace via an API key.