Developer Tools & DevOps
Connect PagerDuty to Your AI Agents
Let your Wkil agents analyze incident metrics and manage escalation policies and service dependencies through PagerDuty.
Authentication: API key
What you can do
- Analyze incident and escalation metrics
- Manage service dependencies and custom fields
- Audit escalation policy activity
Available capabilities may vary by authentication and workspace configuration.
Actions supported by the connector
Aggregate incident metrics with filters
Aggregate incident metrics across services using custom filters.
Aggregate escalation policy incident metrics
Analyze incident metrics aggregated across escalation policies.
Associate service dependencies
Define dependency relationships between services.
Create a custom field for an incident type
Create a custom field on an incident type.
Audit escalation policy records
Retrieve audit records for a specific escalation policy.
Practical agent use cases
- An agent pulls aggregated incident metrics for a weekly reliability report.
- An agent checks the audit trail of an escalation policy after a major incident.
How it works with Wkil
- 1Choose the integrationAdd PagerDuty to your agent from inside the Wkil platform.
- 2Grant the permissions it needsDefine precisely what the agent can access and perform.
- 3Test, then run itTest actions before they go live, with human approval where needed.
Permissions always stay in your control — you can scope access and require human approval before any sensitive action.
FAQ
Can an agent change escalation policies without approval?
You control which actions run automatically versus require human approval, especially changes to on-call policy.